Return Policy
Thank you for choosing to purchase an electric vehicle charger from Buzz Inc. We want to ensure that you are completely satisfied with your purchase, so please take the time to read our return policy below.
Returns:
If you are not satisfied with your purchase, you may return the item(s) within 30 days of the purchase date for a full refund. The item(s) must be in the original packaging and in new condition. Any items that are damaged or show signs of wear and tear will not be eligible for a refund.
Exchanges:
If you receive a defective or damaged item, please contact us within 7 days of receipt to arrange for an exchange. We will replace the item with a new one at no additional cost to you. Please note that exchanges will only be accepted for items that are defective or damaged upon arrival.
Refunds:
Refunds will be processed within 5-7 business days of receiving the returned item(s). The refund will be issued to the original payment method used for the purchase.
Return Shipping:
Return shipping costs are the responsibility of the customer unless the item(s) received were defective or damaged upon arrival. We recommend using a trackable shipping method to ensure the safe and timely arrival of your return.
Please contact us at support@buzzcharging.com to initiate a return or exchange. We will provide you with further instructions on how to proceed.
Thank you for choosing Buzz Inc. for your electric vehicle charger needs. We appreciate your business and look forward to serving you in the future.